Terms of Use

Effective Date: January 1, 2024

Acceptance of Terms

Welcome to Durham Therapists. These Terms of Use (“Terms”) govern your use of the Durham Therapists website located at https://www.durhamtherapists.com (the “Service”) operated by Durham Therapists (“we,” “us,” or “our”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service. These Terms constitute a legally binding agreement between you and Durham Therapists.

Description of Service

Durham Therapists is an online directory that connects residents of Durham, North Carolina with licensed mental health professionals. Our Service includes:

• A searchable directory of licensed therapists and mental health professionals
• User reviews and ratings of mental health professionals
• Educational content and resources about mental health and therapy
• Contact information and profile details for listed professionals
• Search and filtering tools to help users find appropriate mental health care

User Accounts and Registration

Account Creation

You may be required to create an account to access certain features of our Service. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason we deem appropriate. You may also delete your account at any time by contacting us.

User Conduct and Prohibited Uses

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Content

• Post false, misleading, or fraudulent information
• Submit reviews that are not based on genuine experiences
• Include personal health information or confidential details in reviews
• Post content that is defamatory, harassing, or abusive
• Share content that violates any person’s privacy rights
• Upload malicious code, viruses, or harmful software

Prohibited Activities

• Impersonate any person or entity or misrepresent your affiliation
• Use the Service to spam, solicit, or advertise unrelated services
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the Service or servers
• Use automated tools to access or scrape our website without permission
• Violate any applicable local, state, national, or international law

Reviews and User-Generated Content

Review Guidelines

When submitting reviews of mental health professionals, you agree to:

• Base your review on personal, genuine experiences
• Provide honest and accurate information
• Focus on the professional services received
• Respect patient confidentiality and privacy
• Use respectful and appropriate language
• Avoid including personal health information or treatment details

Content Ownership and License

You retain ownership of the content you submit to our Service. However, by submitting content, you grant Durham Therapists a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, display, and distribute your content in connection with our Service.

Content Moderation

We reserve the right to review, edit, or remove any user-generated content that violates these Terms or our community guidelines. This includes reviews that are:

• Fraudulent or not based on genuine experiences
• Defamatory, harassing, or abusive
• Contain personal health information or confidential details
• Violate privacy or confidentiality obligations
• Spam or promotional in nature
• Otherwise inappropriate or harmful

Mental Health Professional Listings

Professional Verification

We make reasonable efforts to verify the licensing status of mental health professionals listed in our directory. However, we cannot guarantee the accuracy or completeness of all professional information. Users are encouraged to independently verify credentials and licensing status.

Professional Responsibility

Mental health professionals listed in our directory are responsible for:

• Maintaining current and accurate profile information
• Ensuring compliance with all applicable professional licensing requirements
• Maintaining appropriate professional liability insurance
• Following all applicable laws and professional ethical guidelines
• Providing accurate information about services, qualifications, and fees

Disclaimers and Limitations

No Medical Advice

Durham Therapists is a directory service only. We do not provide medical or mental health advice, diagnosis, or treatment. Our Service is not a substitute for professional medical or mental health care. Always seek the advice of qualified health professionals with any questions about medical or mental health conditions.

No Endorsement

The inclusion of mental health professionals in our directory does not constitute an endorsement or recommendation by Durham Therapists. We do not guarantee the quality, effectiveness, or appropriateness of any professional’s services.

User Responsibility

Users are solely responsible for:

• Evaluating the qualifications and suitability of mental health professionals
• Making informed decisions about mental health care
• Verifying licensing status and credentials independently
• Understanding the terms and conditions of professional services
• Seeking emergency care when appropriate

Emergency Situations

Our Service is not intended for emergency situations. If you are experiencing a mental health emergency or are in crisis, please:

• Call 911 or go to your nearest emergency room
• Contact the National Suicide Prevention Lifeline at 988
• Call the Crisis Text Line by texting HOME to 741741
• Contact your local crisis intervention services

Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are owned by Durham Therapists and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Permitted Use

You may access and use our Service for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Trademark Notice

Durham Therapists and our logos are trademarks of Durham Therapists. You may not use our trademarks without our prior written consent.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Durham Therapists. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, Durham Therapists shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

In no event shall Durham Therapists’ total liability to you for all damages exceed the amount paid by you to Durham Therapists in the twelve (12) months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Durham Therapists and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including intellectual property or privacy rights
• Any claim that your content caused damage to a third party

Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be interpreted and governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Durham County, North Carolina.

Dispute Resolution

We encourage users to contact us first to resolve any disputes informally. If a dispute cannot be resolved through direct communication, the parties agree to attempt resolution through mediation before pursuing litigation.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Information

If you have any questions about these Terms, please contact us:

Durham Therapists
Located in Durham, NC
Website: https://www.durhamtherapists.com

For any questions or concerns regarding these Terms of Use, please use our contact form on our website. We will respond to your inquiry within a reasonable timeframe.

Acknowledgment

By using our Service, you acknowledge that you have read these Terms of Use and agree to be bound by them. These Terms constitute a binding legal agreement between you and Durham Therapists.